Our Reviews

Friendly customer service, comfortable customer lounge we love the coffee machine. They truly make the customer feel appreciated!

I would recommend

Minus the oil change with tire rotation taking much longer than expected (2.5 hours) I was satisfied with the results.

Awesome job. Answered all my questions. Got my vehicle back sooner then expected.

Had some last minute issues that left us a 10 minute window to get the vehicle in. Made one phone call and had the car in the shop the same day. Very good service

Very helpful and easy to deal with had a great experience

Great service, by Terry Porter

Prompt time very friendly servicd. Nice waiting area

The dealership did not convey how long it would take to get the part needed. The part needed did not prevent the vehicle from operating, until the decision was made to replace. I was without the vehicle for 5 months due to the lack of due diligence of the dealership. The dealership would not provide a loaner/rental vehicle as replacement.

Everything went good

Body shop manager (J D Daniel) was courteous and professional and got me back in my car in just a few days.

Fast, friendly

I worked with 3 guys they all took great care of me Kyler, Jared & Stephen were sweet and worked with me. They explained everything in detail and did not try to make me feel intimidated. Was a pleasurable experience for once.

Fast, friendly, professional, detailed

The workers there is awesome wonderful great company and people they treat you like family they are the best I only take my vehicle to Dutch Miller I really appreciate them

Mr. Porter was an excellent technician! He made sure I understood everything my car needed and that I had everything I needed during my wait time! Would recommend him time and time again!

Hello my name is Bobbie. Our dealership was absolutely awesome and amazing. His name is Cody Skaggs I highly recommend him he's polite and passionate about his job. Absolutely amazing experience.

Good communication, fast service was in and out in just a few hours , problem solved would definitely recommend Dutch miller Chevrolet for any service needs.

treated like family

Terry and the service team were world class. I'm from out of town and they were so helpful! Great, reliable, & friendly service! 11+ out of 10.

Wonderful people very helpful

Great service! Honesty!

On time very good service

People were very friendly and professional

Our salesman John Ballengee and the entire team at Dutch Miller in Huntington done a great job to make sure all of our needs were addressed and taken care of

I am extremely happy with the purchase of my new truck. I came in and was greeted right away, I told my salesman what I wanted and she found the perfect truck for me. The whole team at Dutch Miller Chevy made my experience as smooth as possible. I will be returning to purchase my wife's vehicle there soon!

Levi in the service drive always takes care of me. I went in for basic service, but learned I also needed an alignment to prevent future issues. I appreciated the information and his proactive approach of maintaining my vehicle.

Everyone was very friendly and helpful.

As usual the service was excellent. Terry porter took very good care of me and my truck. He advised me of any potential service that would be coming in the future.

Where do I begin? Aaron Myers, Matt Smith, Nate Graves, Terry Cooper, Isaiah Washington -- all these guys were so helpful, extremely communicative, accommodating. Just amazing. They were friendly and answered every question I had. And it's so easy to text them about my vehicle. I've dealt with the sales, service, and detailing departments and I have zero complaints about any of them. I will always use Dutch Miller for all my vehicles needs!

Terry took care of me from beginning to end and got me out of there quicker than expected

Kept me informed, took good care of me.

My salesman , Jonathan Clark. did a great job and I feel like I got a very good deal.

Great Service!

Fast Service No Long Wait

Everything was good

When I went to pick up my vehicle after getting a quote to be repaired, the service guy was “grumpy”, never smiled, didn’t know where my vehicle was (and didn’t seem to care if I ever found it), and was generally not nice. When the another employee did bring it to me, that guy pulled up, got out, closed the door, and walked away without a single word. Overall experience was poor at best

Josh Craft, Terry Cooper and Stephen Wagoner did absolutely awesome. They were so helpful and made the process an absolute breeze.

I incidentally only scheduled an oil change online. But was still serviced for the brakes and Rotors I badly needed.

Appt. Late

Friendly staff

Happy

Fast service and friendly

Great

Always courteous

Terry Porter did a great job in helping me he needs to get a raise

It was a great experience. Liz really went above and beyond to help me.

It was amazing. I have been to other car lots. I went to the Auto Mall previously walked away empty handed because they were rude and offered me such a low offer on my trade. They wouldn't let me test drive the vehicle until I said I planned on buying it. 2 weeks later I came to you guys and you were the complete opposite. I wish I never wasted my time there. I was test driving the car I purchased within probably 5 minutes. I WILL ALWAYS SHOP WITH YOU FIRST FROM HERE ON OUT! The people that helped me were amazing Brandon Billie and Jared. I need to come back and get my protective coat but the rain has made that hard but I will. Lol it might be on my 30 day check up. Everyone was amazing no complaints from me thank you so much!

Excellent service.

The visit was great! Work was done in a timely manner and the staff was cordial.

Kristy was absolutely amazing, she showed us quite a few different vehicles and was very knowledgeable about them all. When we came back to look a second time the vehicle we wanted had already been sold but Kristy told us another one was in transit. We decided to go ahead and start the process of purchasing the Traverse that was set to be delivered. Billie made the paperwork a breeze and was a joy to work with. Kristy kept us updated every few days until our beautiful new vehicle arrived. Jared did a wonderful job explaining how all the bells and whistles work and he was so patient with us.

They did a great job on getting the best price on new tires & very helpful.

Terry was excellent, always kept me up to date on my vehicle and i appreciated him calling after to make sure all was well.

Always a great experience at Dutch Miller. The staff is knowledgeable and friendly, and I always leave feeling like I

They don’t great

Completed my service in a timely manner and very professional experience

Terry in service did a fantastic job serving my Acadia. He was very informative and very patient by taking the time to explain each process and providing quotes for each. After service was completed, my car drove like a new car, it road smoothly and handled so much better. If you are looking for superior service and quality customer service, look no further. Just Call Dutch Miller Chevrolet in Huntington and ask for Terry!

Within 3 miles of the dealership, which is almost an hour from home, in the middle of a thunderstorm on the interstate, after having oil and tire rotation, the "service tire monitoring system" light came on, clearly indicating that the technicians did not properly reset the tire monitoring system. A call to the dealership resulted in a requirement to schedule another service appointment over a week later, requiring another 1 hour drive to the dealership, another indefinite waiting period in the "lounge", and then a 1 hour drive home. Will have to take chargeable leave from work for at least four hours. Very disappointing, will have to find another dealership closer to home that values my business and treats me with better service.

Extremely helpful service staff, I'd like out point out Levi in particular on how he made the process smooth .

Seemed to be a long wait on parts and machine down to do alignment. car wants to drift to the right if you don't have a good grip on the wheel.

The dealership has overall been great there have just been a few issues. I have a 2024 traverse and I take it regularly for maintenance. I started to get a shake and pulling in my brakes so I took it in. I had to have new brake pads and the calipers replaced. I don’t know a lot about cars but everyone I talked to personally said the pads needing replaced is normal but for being a year old car it was crazy the calipers needed replaced. But I have no idea if that’s normal or not. Also I’ve had to have my windshield replaced 2 times due to stress fractures. The first time went fine. However this time it’s been a mess. The dealership had my car for about 1.5 weeks to replace my brake calipers and pads (which took a long time to get in) and at that time the “glass guy” they use wasn’t able to make it over to put it in so they told me I needed to bring it back Friday the 25th since he would be there. I took it in this morning and not long after getting to work (I rode with a coworker) i receive a call that the glass they have for my car has a chip in it and they cannot install it so now we have to order another windshield and wait until it comes in and then wait for the glass guy to come back again to get it installed. Since this is the second windshield that has cracked from stress and I’m nearing my mileage of being out of warranty I’m concerned. I’m not sure what the lemon law requirements are but I’m scared this car is going to go out of warranty and I’m going to keep having this issue and I’ll be out of pocket for everytime it does it. So like I said overall not the dealerships problem but not very happy with GM motors.

I would recommend Dutch Miller to anyone. Their maintenance guy is awesome. I wouldn’t take my 2024 equinox anywhere else only to Dutch Miller thank you guys for being so kind.

Great customer service experience. Always recommend.

Was having issues with getting my key out of the ignition service manager Kenny bent over backwards to help figure out and solve the issue seems like my truck is fixed and appreciate everything Kenny and your service department did to help me

They put the tires and did the alignment. They didn’t clean off the wheels & tires.

Terry was great! Got me in super quick and walked me through the process step by step and got me the best deal possible!

Everyone was very kind and professional.

Good

Service department was very friendly and efficient, completing all service items. Invoice prices are way over the top!!! There’s positive profit and there is greed. Invoice prices appear to be the latter.

Service reap was very nice and helpful. I was told that although I scheduled my apt they MY Chevrolet app, they did not have my apt scheduled at the dealership. The rep told me that I had to call in to schedule that there was an issue with the online scheduling system. Thankfully they were able to get mine done.

Service was professional and completed in a very timely manner.

Excellent service, professional staff.

Called & John Scarberry was able to work in my Tahoe for a new battery w/o an appt. Great to be a partner with a dealership that rewards a loyal customer; they service both my 2021 Tahoe & 2012 Avalanche.

Easy scheduling! Great staff!

The appointment process was easy and the service advisor kept me informed all through the process!

Originally I took the truck to Dutch Millers service department to have transmission serviced, fluid changed and oil change. Afterwards I drove it a short period of time and the transmission would not shift from first gear then the ABS Brake warning light came on. I took it back to the dealer and they kept it three days I think and said it was a battery problem. Low voltage. The battery was about five year old so I said okay, didn’t really understand how a battery would cause the problem with the transmission or the brakes. So they put a battery in it and said that fixed the problem. I drove the truck home and again the next day. Left it sit for about 36 to 42 hours and it would not turnover click or anything, it was dead. I charged the battery took it back to the dealer again. This time they kept it over a week changed a couple parts I think they said a CPU and a Dc converter. Drove it approximately a hundred fifty miles or so and now the power stirring went out and another fault light is on. I need my truck and I need to be able to depend on it

Everything went right as always

I only take my vehicle to Dutch Miller I only trust them to work on my vehicle the people that works there is amazing they treat you like family

We had only been looking to buy. They offered such a good deal , that was it. We love our Trax . We are retired, it's just what we need. The salesperson was so careful to explain everything. The ride it great, very comfortable seating. All the perks that came with the car are great. We are still learning all of them. We have always been a Chevy family.

Easy to deal with. Very friendly. Had my car fixed very quickly. Thanks again!

Terry Porter is always there to make sure our visit goes smoothly and gets us in and out in a timely manner! Keep up the great work!

Quick Service

Very timely and very respectful.

When I called to enquirer about my car no one seemed to know the status. Was told to call back later. Windshield wipers were to be replaced as well and were not replaced as per the conversation with a technician. I was not charged for them so that was good. I was supposed to get an update on Monday of my car and no one called and when I called no one knew what was going on with it at that time. Lack of communication was the main problem.

John was very helpful

Great service .. done quickly

N/A

Very polite and courteous team

Professional and friendly Service Advisor.

Terry was extremely efficient and informative b

I don’t know if you actually read these but this happened. First Terry P in service is a very nice guy. Was courteous and attentive. However when I went to check out for oil cha he I wanted to use my $175.00 in reward points. It would only allow him to apply 99.99 to the bill. Said I could only use 250.00 yearly of points. This is the ONLY reason I kept on star to build points for service. I immediately cancelled on star. I do appreciate the comp of 28.00. Secondly I schedule my service through the Chevrolet app. When I got there on record of my appointment was at your shop. They told me the app is faulty and to not use it to schedule service. Is this true and if so why? Again I’m sure no one will read this but I did not have a good experience yesterday.

Short wait

matched me witha car with the exact type of payment I wanted!

I was quoted a repair for warranty company and told all I would owe was my deductible of 100.00. Well when truck was finished, I was told 649.00 or close to that then he finally charged me 200.00. So, I wasn't happy

Well pleased. In and out pretty quick. No complaints

I had wondrful experience working with the team at Ducth Miller. Everyone was very helpfull with my new Chevy purchase.

I have been trying to get recalls done on my car for around 3 years. They say parts are in I schedule and they don't have. This time it was a 3 hour wait for lens covers and still waiting on recall parts

Terry and Brandon done exceptionally well getting me into a new vehicle. Service was fast and they were great help.

Everything went really well. I've never been treated so nice before and was well taken care of.

The service was quick and well- executed. Terry was wonderful, as always!

Everything regarding my service went better than expected

The employees were very nice

I was quickly scheduled for service, and the technician diagnosed and promptly repaired my braking issue. They were upfront and honest about the pricing. The team was great, and the service was excellent!

They did a good job

I had to pay $208 for nothing, all they did was test drive my car and tell me I needed tires that was it and charged me $208.00

I enjoyed how welcoming and nice everyone was. The process of getting my new vehicle could have been a little quicker, but it is what it is. Overall, I had no issues

Amazing service! Kristy was the absolute best salesperson - she wasn’t pushy, she answered all of our questions and went above and beyond! Jared went through every single detail of our vehicle to ensure we were satisfied. Chris made the process super quick and easy!

I set up an appointment with Service Advisor Kenny. I was a little early arriving and they took my truck right on in. I had a couple more things that had popped up other than the original service, and because of the distance that I was having to travel, Kenny said they would go ahead and look into those issues as well while it was there. Without going into detail on the issues, they found that it was going to take quite a bit longer to fix than first planned. Kenny and a mechanic stayed almost 1 1/2 hours beyond closing to get my vehicle completed. I appreciate everything they did, and for going above and beyond to get my vehicle on the road. I would not hesitate to call on them again and I recommend them for any service needs.

Great! Adam's was awesome and easy to work with!

Very pleased with the service I received

Good experience

Thanks to Dutch Miller for the professional service and care for my 3500HD, outstanding customer experience dealing with John S. As my service advisor

Techs need to keep their hands cleaner when entering the vehicle. I had oil on the inst panel front seats and door handles. A 90,000 dollar vehicle should get the utmost of care I would think. I also found my lug key laying in the back of the vehicle should have put it back in its proper place.

Thankyou for your help!! Everyone was very nice!! Love my new car!!

The mechanic that changed my oil spilled oil on the front of my brand new Equinox and didn’t even attempt to clean it up. I feel like he knew it was a girl picking it up and that I wouldn’t notice it but my Husband is the one that picked it up and saw it.

Went in for oil change and tire rotation, regular maintenance. It was very fast in and out even showed that I needed and alignment. Very pleased

Excellent communication with my advisor made the whole process very smooth!

We were stranded in Huntington with a flat tire. Miller quickly located out size tire in Charleston, had it brought to them and has us on the road within 8 hours. Our Service Advisor, Matthew was the very best.

everyone was very nice and helpful

I did a drop off the night before for an oil change and tire rotation. My appt was for 3:10. Terry kept me very informed and had my car finished by around 1:30. Terry was very polite on the telephone and in person when I went to pick up my car.

Justin Spurlock was very nice and helpful, and the other team members were.

Great team in the service department

Wonderful service

It was grrat

Terri always takes very good care of us on service day! We are always in and out in a timely manner!